Terms and Conditions Shibolim

1. General

Welcome to the Shibolim website.

Shibolim is more than a bakery – it represents a philosophy of quality, precision, and hospitality. Founded from a genuine passion for baking and culinary excellence, Shibolim offers premium kosher products in Miami, bringing the authentic taste of home to every customer.

By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the website.

Shibolim reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old or have legal capacity to enter into binding agreements in order to use this website and place orders.

Shibolim reserves the right to refuse service, cancel orders, or limit quantities at its sole discretion.

3. Products and Availability

Shibolim offers baked goods and related food products.

All products are subject to availability
Shibolim may modify, discontinue, or replace products at any time
Product images are for illustration purposes only
Due to the nature of fresh baked goods, variations in appearance, size, and texture may occur


4. Orders

Placing an order through the website constitutes an offer to purchase.

Shibolim reserves the right to:

Accept or decline any order
Cancel orders due to errors, availability, or suspicion of misuse

You are responsible for providing accurate information, including contact details and delivery or pickup instructions.

5. Pricing
All prices are listed in USD
Prices are subject to change without prior notice
The final price will be confirmed at checkout
In case of pricing errors, Shibolim reserves the right to cancel or adjust the order


6. Payments

Payments are processed securely through approved payment providers.

Shibolim does not store full payment details.

Accepted payment methods may include credit cards and other available options at checkout.

7. Pickup and Delivery

Orders may be available for pickup or delivery depending on your location.

Estimated times are provided for convenience only
Delays may occur due to preparation time, demand, or external factors
Customers are responsible for collecting orders at the scheduled time

Once an order has been collected or delivered, responsibility transfers to the customer.

8. Cancellations and Changes

Due to the nature of fresh food production:

Orders may only be modified or canceled within a limited time after placement
Custom or special orders may not be canceled
Late cancellations may be subject to a partial or full charge

Requests must be made through customer service.

9. Refunds and Issues

If there is an issue with your order:

You must contact Shibolim within 12 hours of receiving your order
Claims must include relevant details or proof

Shibolim will determine, at its sole discretion, whether to:

Replace the product
Issue a refund
Provide store credit
10. Food Disclaimer

Shibolim products are prepared in a kitchen that can handle allergens.

While we strive for accuracy, we cannot guarantee that products are completely free of allergens such as nuts, dairy, gluten, or others.

Customers are responsible for reviewing ingredients and making informed choices.

11. Limitation of Liability

To the fullest extent permitted by law:

Shibolim shall not be liable for:

Indirect, incidental, or consequential damages
Delays or interruptions
Any loss resulting from the use of the website or products

Liability, if applicable, shall not exceed the amount paid for the product.

12. Website Use

You do not agree to:

Misuse the website
Unauthorized access attempt
Use automated systems to extract data

Shibolim reserves the right to take legal action against violations.

13. Intellectual Property

All content on this website, including:

Text
Images
Branding
Design

is the property of Shibolim and may not be copied, distributed, or used without written permission.

14. Privacy

Shibolim may collect and use personal information for:

Processing orders
Customer service
Marketing communications

Personal data will not be sold and will be handled in accordance with applicable privacy laws.

15. Governing Law

These Terms shall be governed by the laws of the State of Florida, United States.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.

16. Contact

For any inquiries, orders, or custom requests, please contact us.

We are committed to providing the highest level of service and ensuring that every experience with Shibolim is exceptional.

17. Brand Statement

Shibolim is built on dedication to craftsmanship, attention to detail, and a deep respect for the baking tradition.

From texture to presentation, every product is carefully created to deliver a complete and memorable experience.